Privacy Policy

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Welcome to SuccessWave Coaching LTD. This privacy notice outlines how we collect, use, share, and protect your information when you use our services or interact with us. 

Your privacy matters to us, and we're committed to safeguarding your personal data.

Overview

At SuccessWave Coaching, we prioritise transparency in our data practices. This notice aims to inform you about:

• Information Collection: What information we collect and how we obtain it.
• Data Processing: How we use and process your information.
• Legal Basis for Processing: The legal grounds on which we rely to process your data.
• Information Sharing: Circumstances under which we share your information and with whom.
• Cookies and Tracking: Our use of cookies and similar technologies.
• Data Retention: How long we retain your information.
• Privacy Rights: Your rights concerning your personal information.
• Contact Information: How to reach us for questions or concerns about your privacy.
• By using the Website and giving us your Personal Data, you confirm you're 18 or older. Our site is for those 18 and above.

Information Collection

We collect personal information in two ways:

• Information You Provide: When you interact with us, such as when you visit our website, contact us, or use our services, you may voluntarily provide us with personal information.
• Automatically Collected Information: We automatically collect certain information when you use our services, such as device and usage data, to ensure the security and functionality of our services.

Data Processing

We process your information for various purposes, including:

• Providing and improving our services.
• Communicating with you.
• Fulfilling orders and transactions.
• Marketing and advertising.
• Analysing usage trends.
• Complying with legal obligations.

We only process your information when we have a valid legal basis to do so, such as your consent, contractual necessity, or legitimate interests.

Legal Basis for Processing

We rely on several legal basis to process your personal information:

• Consent: When you have given us permission to process your data.
• Contractual Necessity: When processing is necessary for the performance of a contract.
• Legitimate Interests: When processing is necessary for our legitimate interests, provided they do not override your rights.
• Legal Obligations: When processing is necessary to comply with legal obligations.

If applicable, we will obtain your consent before processing your personal information.

Information Sharing

We may share your information with:

• Third-party service providers.
• Government entities.
• Affiliates and business partners.

We ensure that any third parties with whom we share your information adhere to data protection standards and use your information only as instructed.

At times it maybe necessary to share your details with external service providers in order to deliver our services to you. 

By choosing to interact with our social media accounts you will be accepting we will receive your information as per the terms of the social media platform. 

At the time of writing we use the following: 

• Facebook
• Instagram 
• LinkedIn

When we use Google services:

We use Google Analytics to understand how you use our services, which helps us improve them. Google Analytics may collect data like your device information and browsing habits. If you want to opt out of this, you can visit https://tools.google.com/dlpage/gaoptout. We also use Google Maps for location-based services. If you don't want us to track your location, you can let us know anytime. We make sure any data shared with Google is handled according to our privacy notice. For more details about Google's privacy practices, you can visit their Privacy & Terms page.

Cookies and Tracking

We use cookies and similar technologies to collect and store information about your usage of our services. Please refer to our Cookie Notice for detailed information on our use of cookies and your options to manage them.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this notice or as required by law. When we no longer need your information, we securely delete or anonymise it.

Privacy Rights

You may have certain rights regarding your personal information, depending on your location. These rights may include:

• Accessing your information.
• Rectifying or erasing your information.
• Restricting processing.
• Data portability.
• Objecting to processing.
• Not being subject to automated decision-making.

You can exercise these rights by contacting us using the information provided in this notice.

Contact Information

If you have any questions or concerns about this notice or our data practices, please contact us at:

SuccessWave Coaching LTD
3rd Floor, 86-90 Paul Street
London EC2A 4NE
England
Email:  info@successwavecoaching.co.uk 

Last Reviewed: 08/03/2024